Refund Policy

This Refund Policy explains how refunds are handled on ilovetoolbox.com (the "Website" or "Service").

It should be read together with our Terms and Conditions and Privacy Policy.

All tools on ilovetoolbox are currently free to use, and no payment is required to use them.

Because no charge is made for free tools, there is nothing to refund.

We may introduce paid plans or premium features in the future. Our Pricing page will show plan details and prices before any charge is made.

The terms below will apply to purchases made on ilovetoolbox once paid plans are available. We will not charge you for any feature that is free today without clear advance notice.

Once paid plans are available, you may request a refund in the following situations:

• You request a refund within 7 days of your first purchase of a paid plan and have not made substantial use of the paid features.
• You were charged by mistake, or charged more than once for the same plan.
• You were charged after a valid cancellation.
• A paid feature does not work as described and we are unable to fix the problem within a reasonable time. In this case you may be eligible for a full or partial refund.

Refunds are generally not available in these situations:

• The request is made after the eligibility period has ended.
• The request is for a partially used billing period after you have cancelled.
• Your account was suspended or terminated for violating our Terms and Conditions or Acceptable Use Policy.
• The problem is caused by your device, browser, internet connection, or a file that is damaged or unsupported.

Nothing in this policy limits any refund or consumer right that you have under applicable law.

You can cancel a subscription at any time.

Cancelling stops future renewals, and you keep access to the paid features until the end of the current billing period.

Cancelling does not automatically issue a refund for the current billing period.

To request a refund, contact us through our Contact page and include:

• The email address on your account.
• The date of purchase.
• The reason for your request.

We aim to respond within 3 business days.

Approved refunds are returned to the original payment method.

Depending on your bank or payment provider, it may take 5 to 10 business days for the refund to appear.

We may update this Refund Policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.

If we make a material change, we may also give notice on the Website.

If you have any questions about this Refund Policy, please contact us through our Contact page:

Contact page